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  • Welcome back!

    We decided to spruce things up and fix some things under the hood. If you notice any issues, feel free to contact us as we're sure there are a few things here or there that we might have missed in our upgrade.

CHEWY.COM

Zeela

Well-Known Member
Hello all...it's been a while. how many of you use Chewy.com? I am amazed at how much $$$ I save ordering from them! they are more than 50% cheaper than the pet store. if you don't use them and you can...check it out.
 

DenyMcKusker

Well-Known Member
I love Chewy's. I have been doing business with them for years. I was a little disappointed when I heard Petsmart bought them out. They have still maintain there exceptional customer service. I recently had a box of treats that never made it to my gate. I called Chewy and they shipped me another box that day. I finally had a neighbor down the road bring it to me. New FedEx driver. I called Chewy to let them know I had received the box and that they could charge me for it. They said consider the box as a token of there appreciation of my business. I order most everything from Chewy for 8 dogs. I do buy from other resources for raw. I doubt there are very many people on this site that don't know who chewy is but if you don't know Chewy, you should check them out.
 

Boxergirl

Well-Known Member
I've also had excellent customer service from Chewy. I ordered a lift harness for Al during the last months of his life. It didn't fit him properly and they told me to donate it to a shelter, rescue, or vet so someone else could use it. And they gave me a full refund.
 

Bailey's Mom

Super Moderator
Super Moderator
I've also had excellent customer service from Chewy. I ordered a lift harness for Al during the last months of his life. It didn't fit him properly and they told me to donate it to a shelter, rescue, or vet so someone else could use it. And they gave me a full refund.

I'm going to give them a look see...sounds great. Do they ship to Canada?
 

TylerDurden

Well-Known Member
Chewy is great. I fully agree with everybody‘s feedback. When I had to return a bag of (unopened) dry food, they asked me to donate it to a local organization rather than send it back, which was very generous. At the same time, it saved me a lot of trouble and helped other animals in need. Similar to @Boxergirl story, they processed a full refund.
Although just a minor detail, their customer service staff is extremely polite, helpful, and fast to respond. I have only had positive encounters with them so far. Pricing, speed and convenience are hard to beat for sure.
 

Zeela

Well-Known Member
I bought a tire toy from Chewy and it was suppose to be indestructible, however, Zeela chewed it apart. I told Chewy and they gave me a full refund. I just love the amount of $$$ I save using them. Big dogs are expensive to feed.