I'd agree if you know how to do it admin should let you give it a shot, as long as the system is backed up it not like anything could be hurt in trying.
I agree. But there are more issues to getting this kind of fix in place. Often problems like what we are experiencing here have little to do with the forum software. Sometimes, the server has a somewhat unfavorable version of a supporting software, such as PHP, iMageMagik, or even Apache (or whatever) web server. The fix is to find a version of the underlying software causing the problem (let's say PHP for convenience) and upgrade to a later version. Or, sometimes an upgrade breaks things, and you have to roll back to an earlier version. Whatever makes the forum software happy. I've broken web sites upgrading various packages due to a critical security flaw, and now the forum SW no longer is happy.And the coder(s) of the forum SW may not be poised to release an update that deals with this particular break. So, to find out what SW is screwing up your forum can be arduous. Then find out if you need to bring it up to date, or roll it back to an earlier version. This alone can break other dependencies. So, now you have to recompile those dependencies, and see what else breaks. Which may not be immediately evident. And most web servers are a variant of UNIX. Software is most often compiled from source code. 99.5% of Windows admins have no more chance of compiling source to a usable build than... well, most would be hopelessly lost. Now. I own my own web servers, in my den. I can do anything I want with them. From OS software, to services, to entire technologies. Ruby on rails? Apache Tomcat? Sure. If I want to. Any time. But i'll bet money this server hosting this site is owned by an ISP. And there are probably several - 30? 40? other web sites on the one server. And, now someone outside your business wants to come in and stir your server's brains with a stick, and attempt to fix an issue, particular to their one web site. And inso doing, may screw every other customer on that server. Not nice. Sorry to say - it is not always as simple as folks tent to think.